What We Tested
- Account type: Premium Account ($500 starting balance for test)
- Platform: MT5 Desktop
- Trading period: 4 months, 85 trades executed
- Pairs tested: EURUSD, XAUUSD, Indices CFDs
- Withdrawal tests: 3 successful (Credit Card, Skrill, Bank Wire)
- Support tests: 4 inquiries via live chat
Testing focused on verifying the spread stability on the Premium (commission-free) account and the general reliability of their copy trading (HFCopy) platform.
Regulation & Safety
HFM maintains a strong regulatory network, including Tier-1 licenses from the FCA and FSCA:
- FCA (UK) – Tier-1 regulation, FSCS protection up to £85,000. Maximum leverage 1:30.
- FSCA (South Africa) – Local oversight, provides regional trust.
- DFSA (Dubai) – Tier-2 regulation for Middle East operations.
- FSA (Seychelles) – International entity, offering maximum leverage (1:2000).
Spreads & Execution
| Pair/Asset | Premium Avg Spread | Zero Avg Spread | Commission (Zero) |
|---|---|---|---|
| EUR/USD | 1.4 pips | 0.0 pips | $6.00/lot RT |
| GBP/USD | 1.9 pips | 0.2 pips | $6.00/lot RT |
| XAU/USD (Gold) | 25 pips | 5 pips | $6.00/lot RT |
Premium account is commission-free with markup. Zero Account offers 0.0 spreads but charges commission.
Execution Model and Quality
- Execution Model: Market Maker (Hybrid Model with NDD characteristics)
- Fill Reliability: High stability. Orders executed from 0.01 seconds.
- Requotes: Low occurrence, execution is prioritized.
- Speed: Fast, optimized for high-volume trading.
HFM's execution is highly stable and fast. Although they operate as a Market Maker, execution quality is high, minimizing common Market Maker drawbacks like requotes.
High Leverage (1:2000) and Zero Minimum Deposit
HFM aggressively promotes its high leverage and low barriers to entry, which is a double-edged sword:
- 1:2000 Leverage: Available through the offshore FSA entity, attracting high-risk traders.
- $0 Minimum Deposit: Allows beginners to start without commitment.
- Risk: High leverage increases the risk of margin call liquidation exponentially. The $0 deposit minimizes commitment but maximizes the chance of early failure.
CAUTION: While available, the 1:2000 leverage is dangerous. Beginners should adhere to the regulatory standard of 1:30 leverage offered by the FCA/CySEC entities.
Account Types & Fees
Premium Account (Standard)
- Min deposit: $0
- Spreads: From 1.4 pips (markup included)
- Commission: $0
- Best for: General traders, simplicity, commission-free trading.
Zero Account (Raw)
- Min deposit: $0
- Spreads: From 0.0 pips
- Commission: $6.00/lot RT
- Best for: Scalpers, EAs seeking minimum spread.
Other Fees
- Deposit fees: $0 (all methods)
- Withdrawal fees: $0 (all methods, generally)
- Inactivity fee: None
- Swap rates: Standard overnight financing applies; Islamic accounts available.
Deposits & Withdrawals (Tested)
HFM offers hassle-free, generally zero-fee funding:
| Method | Amount | Processing Time | Fees | Notes |
|---|---|---|---|---|
| Credit Card/Debit Card | $300 | 1 business day | $0 | Return to source policy |
| Bank Wire | $1,000 | 2-5 business days | $0 | Broker covers fees. |
| Skrill/Neteller | $200 | Same day (4 hours) | $0 | Fastest methods tested. |
Platforms & Tools
- MetaTrader 4 & 5 (MT4/MT5): Full suite support for EAs and custom indicators.
- HFM App: Proprietary mobile platform with trading and account management.
- HFCopy: Dedicated copy trading solution.
- Tools: Free VPS hosting, Autochartist, and comprehensive market analysis.
Our Take: The platform suite is excellent, providing robust MT4/MT5 support alongside dedicated social/copy trading and useful tools like free VPS hosting.
Customer Support (Tested)
HFM offers multilingual 24/5 support:
- Live Chat: 24/5, highly responsive, professional staff.
- Phone Support: Dedicated global lines (high quality).
- Quality: Customer service is highly knowledgeable and fast, consistent with a major global broker.
24/5 support is fast and reliable, providing adequate support for all client inquiries.
PROS
- Strong Tier-1/Tier-2 Regulation (FCA, FSCA, DFSA)
- Zero minimum deposit on core accounts.
- Very high leverage available (1:2000 in offshore entities).
- Zero funding fees (deposit and withdrawal).
- Excellent tool suite (Free VPS, Autochartist, HFCopy).
- Zero Spread Account available.
CONS
- Maximum leverage (1:2000) is extremely dangerous.
- Standard spreads are wide (1.4 pips min).
- Operates as a Market Maker (Hybrid model).
- Commission on the Zero Account ($6.00 RT) is average, not industry low.
Who Should Use HFM (HotForex)?
- Great fit: Global traders seeking high leverage (1:2000) from a generally regulated brand, and beginners due to the $0 minimum deposit and Cent Account options.
- Good fit: Traders who utilize HFCopy or require free advanced tools like Autochartist and VPS.
- Not ideal: Traders prioritizing the absolute lowest ECN commission ($4.00 RT) or those who are risk-averse to high leverage.
Final Verdict
HFM is a massive global broker (since 2010) that successfully balances strong Tier-1 regulation (FCA/FSCA) with highly aggressive retail offerings like 1:2000 leverage and $0 minimum deposits.
The broker provides excellent value through its zero-fee funding policy and extensive tool suite (free VPS, Autochartist). This makes it highly accessible and cost-effective.
The primary risk is self-inflicted: the 1:2000 leverage offered by its international entities is extremely dangerous for inexperienced traders. While the Zero Spread Account is competitive, the standard commission-free spreads (1.4 pips) are wide.